Do you have a structure in place where your team can provide honest and real time feedback? I'm not talking about criticism, but valuable feedback that leads to growth in individuals and in teams.
I had an experience where a C-level member of the team was in a pitch meeting and she divulged too much information. As a result, we were left in a position where it was nearly impossible to negotiate.
Needless to say, we all complained about this behind her back, but never gave her direct feedback. Guess what? She continued to do this in several other meetings but again, no feedback from the team.
This was our mistake because we did not create or foster a culture of honest and real time feedback.
A culture where feedback is viewed as empowerment and healthy is good. It also may some day prevent something like this.
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